Horst Schulze

Efficiency has to be taught and shown.

Don't hire people, select them.

Leadership cares and involves people.

The root cause of mistakes is always five steps away.

Leadership sees something beautiful and leads people to it.

Personal attentions drives customer satisfaction.

Leadership establishes where we are going.

Hire people to join you in reaching the destination.

The customer wants a perfect product, timely service and care.

Manage process. Lead People.

Leadership is alignment. Management is compliance.

Efficiency is not cutting cost. Efficiency eliminates unimportant work